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Privacy Collection Statement

The Trustee for Prime Super (ABN 60 562 335 823) (“Trustee”, “Fund”, “we”, “us”, “our”) may collect personal information from you, and if you are a member of the Fund from your employer, for the purpose of establishing and administering your membership in the Fund. Personal information and sensitive information we collect may include your name, address, date of birth, telephone number, email address, tax file number, employer, occupation, salary, information about a health condition and your nominated beneficiaries if these details are provided.

The Trustee collects personal or sensitive information about you that is reasonably necessary for the functions and activities of the Fund, including for the purpose of:

  • processing Member enrolment and benefits (in accordance with the SIS Act and SIS Regulations;
  • administering and managing Fund membership including processing superannuation and insurance benefits, investing Fund assets, account consolidation, processing death benefits, and assessing claims or complaints related to insurance or benefits in the Fund;
  • correcting personal or sensitive information;
  • managing Members’ participation in the Fund and communicating with them about the Fund (including the issuing of member statements and reports);
  • providing Members with information about other products or services (direct marketing) that may be of assistance to them;
  • facilitating business operations, including the fulfilment of any legal requirements; and
  • undertaking market research and analysis.

The Fund is subject to the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) which, in certain cases, can require that certain information be collected and provided to the Australian Transaction Reports and Analysis Centre.

If you do not provide the personal or sensitive information sought from time-to-time, it may mean that your enrolment or a request relating to your benefits in the Fund cannot be processed, or that services cannot be provided to you.

In general, the Trustee may disclose your personal or sensitive information (as reasonably necessary):

  • to its agents, contractors, or third-party service providers that provide administrative, custodial or other services in connection with the operation of the Fund or its business (eg. the Fund administrator and applicable IT vendors);
  • to an insurer where insurance services are arranged in connection with the Fund;
  • to any new Trustee as may be appointed from time-to-time;
  • to any party which holds amounts on your behalf which will be transferred to the Fund;
  • where a court/tribunal order or the law requires or permits us to do so (e.g. to Regulators and law enforcement agencies);
  • to offshore locations only for the purpose of administering your membership in the Fund, where our service providers have offices or agents situated overseas, including (where applicable) the United States, Canada, France, Germany, Singapore, India, Ireland, South Africa, Hong Kong; and
  • under any circumstances that are permitted or required under the Australian Privacy Principles.

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Full details of how we collect and disclose your personal information including sensitive information are in our Privacy Policy. A hard copy of this policy can be obtained free of charge by contacting us on 1800 675 839 or write to us at Locked Bag 5103 Parramatta, NSW 2124 or email [email protected].